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Photo by Andre Kertesz, "Eiffel Tower, Summer Storm 1927"
The French Complexity of Simplicity Your taste of life in Paris and France Don't miss a single issue of Parler Paris! "Whitelist" Parler Paris by adding "info@adrianleeds.com" to your address book.
Welcome to your home in Paris. Home is how you will feel in a private apartment in Paris that has the "seal of approval" from Parler Paris Apartments and me, Adrian Leeds.
Modeled after a typical Parisian bistro, Au Vieux Paris is a completely newly renovated apartment located in the very heart of Le Marais. The location could not be more convenient with the Saint-Paul Métro entrance in clear view of everything Le Marais has to offer at your feet. You will have non-stop fun staying at Au Vieux Paris – just what is intended by the extraordinary décor by Interior Architect, Martine di Mattéo. Book your stay today! Visit Parler Paris Apartments: Parler Paris Apartments to view our full selection or email: apartments@adrianleeds.com for more information. Dear Parler Paris Reader, Last week there was so much 'hullabaloo' about the stolen iPhone and the condom-jammed "sanibroyeur" that there was no emotional or mental space left to tell you the story about taking the train to Louviers, nor what it took to set up an EDF account (electricity) for one of our clients. To catch up on "ces histoires," you might want to read last week's Nouvellettres® -- "A Flushingly Fun Morning" and "With the French Pleasure Comes the French Pain." To all of you who have written in with your many wonderful suggestions on how to do this and that to alleviate the problems, thank you. Just know, however, that anything that seems simple Stateside, is complicated in France. I won't bore you with the details of ongoing saga, but no, the phone nor the SIM card is yet to be replaced, nor have I been successful in reporting the IMEI number of the phone -- because the phone was bought at SFR, but the phone number on it was FREE. One company will not take responsibility for the other and I've been in no man's land all morning long just trying to resolve this one issue.
I spoke French, badly. He smelled of bad BO and was unforgiving... proceeding quickly to charge me 2.3 times the online cost of the tickets no matter how I protested, using my debit card to process the charge. Upon the return on Sunday, we went to the station 1.5 hours earlier than the train departure we had purchased. The clerk reviewed the situation and refunded all, but 10€ and printed out the return tickets. Then, we asked what would it take to change the return tickets to the train one hour earlier -- why wait at the station for nothing? The response was almost comical, because to change the tickets was almost twice as expensive as the original ones. So we inquired about the possibility of a "contrôle" onboard, as they had on the "aller." It was Easter Sunday, so we took our chances and found very nice seats with lots of room and a table on which I could open my laptop to write. All was well until the conductor came along. We gulped slightly and vowed to ourselves not to speak French. He quickly noticed that our tickets were second class and we were seated in first class (honest mistake!), to which we apologized, grabbed our things to move to another car while he click-clacked cancelled our tickets and moved on to the next passengers. Whew!
It took calls to four different phone numbers noted on the previous owner's EDF bill before finding one where a human answered. This could not be done over the weekend nor on Monday, the holiday. Once there was a real person on line, he refused to submit the new contract without first speaking to his "résponsable," simply because I made the mistake of calling 'on behalf' of the new owner, even though I had all the necessary information and her proxy to do so. While waiting for him to return to the line with a 'oui' or 'non,' the phone went dead and I had to start all over again. Using a different customer service number, I found a very nice person who was happy to submit the new contract, but couldn't do so because their systems were down. "Could you call back tomorrow?" "Sure." This morning I called and pretended to be the new owner. That made all the difference in the world and now, the contract is in place...but someone has to meet the technician there next week early in the morning to verify the count on the meter -- a two-hour window. The time it takes to make all this happen? So far I'm counting four hours in phone calls and on-location time...just to change the electricity contract. Just wait till we have to set up the Internet/VOIP phone/TV!! How much time do you think that will take? I dare not even guess! A la prochaine...
When you're buying a holiday home or investment property overseas, trading your currency can be a crucial cost factor. The euro exchange rate is constantly fluctuating, so trading at the right time will mean your money goes a lot further. Adrian Leeds Group, LLC and Moneycorp are working together to ensure you make the most of your Dollar or Sterling when buying a property in France or anytime you transfer from one currency to another. For more information, visit: Moneycorp
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The train story is intended to provide a warning to those of you who take the regional trains and may have purchased your tickets online. Like a fool, with recent experience of traveling on the TGV where the tickets are downloaded and printed, then the bar code is scanned at the station, when we set out for Louviers from Gare Saint-Lazare, I failed to retrieve the actual tickets at the station before boarding the train. I had the printed receipts in my hot little hands and never thought another thing about it...until the conductor came along and asked to see them.
Then, there was the 'simple' task of changing the contract with EDF, the electric company, from the seller's name to the buyer's name on behalf of a client. This is a service we provide at a price many don't like to pay, because they don't realize what it takes. Remember, what we think is 'simple,' is really quite complicated here in France. (The French don't think it's fun any other way?)
Adrian Leeds
P.P.S. I am very sad to report that Stephane Denner, of Banque Patrimoine et Immobilier, passed away this past Sunday after years of battling cancer. It just happens that I was in his home town on that day — Louviers, Normandy. If it weren't for Stephane (and Mary Fort, of course), I wouldn't have my apartment or any of the others, thanks to their willingness to give me financing! I am so sad. He was a beautiful and wonderful man. Condolences to all his family, friends and colleagues.
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